
Office 365: OneDrive for Business, Office 365, Office 365 pro plus, SharePoint Online, Teams, Delve, Azure and Azure Active Directory (AAD)
Team Player, with extensive experience working with support teams, technical teams, functional groups, strategic and business partners and vendors. Overall 7+ years of experience troubleshooting complex Incidents and problems within Office 365 and SharePoint on-premises environments. Automated checks for level 1 and 2 helpdesk support for troubleshooting onboarding and licensing issues. Hands-on experiencing delivering one-on-one and group sessions for SharePoint Online, Teams, OneDrive for Business and Office 365 Groups. Thorough understanding of Office 365 concepts including Office 365 identity management with Azure Active Directory, Exchange Online, OneDrive for business, SharePoint Online, Microsoft Teams, Skype for Business, Office ProPlus and Delve. Experience with implementing Office 365 Governance model, drafting technical roadmap, managing Currency (OneDrive Sync client version upgrade) and defining the acceptable usage of Office 365 services. Developing Operations and End User Knowledge base articles, Course content, Job adis and Visual Tutorials for driving end-user adoption. Proven experience designing effective programs, guidelines, design documents for Office 365, Microsoft Teams, Office 365 ProPlus, Skype for Business and SharePoint Online.
Comprehensive understanding of SharePoint on-premises, SharePoint Online and Azure infrastructure and experience with SharePoint Sites Migration and Shared folder migration using SharePoint Migration Tool and SharePoint Migration Assessment Tool for readiness check.
Hands - on experience with Setup, Configuration and Migration of SharePoint Online and OneDrive for Business in a large Organization.
4+ years of experience with design, configuration, administration, rollout, communication, adoption, and deployment of all Office 365 services in a large enterprise.SharePoint MVP with 11+ years of experience in Implementing SharePoint and Office 365 projects.